Get Help Now, LLC. (GHN), a leading center of excellence for life management, today announced partnering with Inteveo iMediSuite to offer and medical practices ground-breaking, 5-Star Practice Management and Continuity Programs.
iMediSuite is an innovative business optimization solution designed to help North America’s practicing dentists and physicians streamline operations, improve communications, increase patient retention, and deliver higher-quality of care for all patients. This fixed-cost bundled solution incorporates all the essential tools necessary to grow a practice including centralized digital marketing, unified communications with patient data display, electronic health record (EHR) connectivity, practice services, and patient management applications.
The addition of GHN’s 5-Star Practice Management Programs to iMediSuite’s line of cutting-edge products and services, provides a greatly needed solution to the interoffice communication challenges facing most private practices today. Research conducted by GHN into different clinics has found that front desk staff members commonly lack the adequate training and interpersonal skill sets required to efficiently communicate with physicians, co-workers, patients, and other healthcare providers. The highly specialized GHN programs are specifically designed to eliminate these obstacles by educating staff on proper communication techniques, mastering listening skills, building patient trust, and cultivating team collaboration.
“Integrating GHN’s specialized programs as part of iMediSuite is a discerning move in our effort to modernize practice management techniques and providing health clinics with a better understanding of effective communications within their practice. The industry is filled with companies offering a plethora of traditional services, none of which are as progressively advanced as GHN’s 5-Star Programs, or as successful in providing our clients with the vital skills essential to running a proficient practice,” said Sean Darwish, CEO of Inteveo.
Emile Allen, M.D., V.P of Practice Management at Get Help Now, states “From our vast experience, there are several critical problems negatively impacting operations and quality of patient care within the majority of dental and medical practices, including poor communications between leadership and staff members, staff and patients, and the inability to bridge the gap between technology and human interaction. We find that many staff members lack the proper training and expertise to address various aspects of daily operations and patient care. This results in frustrations that lead to subpar communications and lower quality of patient services.”
GHN’s 5-Star Practice Management and Continuity Programs provide crucial insights and training necessary to effectively improve relationships amongst staff members, deliver excellent patient-customer service, resolve patient complaints, and create a 5-star experience for every patient interaction.