Get Help Now Partners with Inteveo iMediSuite to Provide Specialized Practice Management Services

admin — Tue, 06 Dec 2016 08:00:56 +0000

iMediSuite’s Business Optimization Solution Gains 5-Star Practice Management Programs

Get Help Now, LLC. (GHN), a leading center of excellence for life management, today announced partnering with Inteveo iMediSuite to offer and medical practices ground-breaking, 5-Star Practice Management and Continuity Programs.

iMediSuite is an innovative business optimization solution designed to help North America’s practicing dentists and physicians streamline operations, improve communications, increase patient retention, and deliver higher-quality of care for all patients. This fixed-cost bundled solution incorporates all the essential tools necessary to grow a practice including centralized digital marketing, unified communications with patient data display, electronic health record (EHR) connectivity, practice services, and patient management applications.

The addition of GHN’s 5-Star Practice Management Programs to iMediSuite’s line of cutting-edge products and services, provides a greatly needed solution to the interoffice communication challenges facing most private practices today. Research conducted by GHN into different clinics has found that front desk staff members commonly lack the adequate training and interpersonal skill sets required to efficiently communicate with physicians, co-workers, patients, and other healthcare providers. The highly specialized GHN programs are specifically designed to eliminate these obstacles by educating staff on proper communication techniques, mastering listening skills, building patient trust, and cultivating team collaboration.

“Integrating GHN’s specialized programs as part of iMediSuite is a discerning move in our effort to modernize practice management techniques and providing health clinics with a better understanding of effective communications within their practice. The industry is filled with companies offering a plethora of traditional services, none of which are as progressively advanced as GHN’s 5-Star Programs, or as successful in providing our clients with the vital skills essential to running a proficient practice,” said Sean Darwish, CEO of Inteveo.

Emile Allen, M.D., V.P of Practice Management at Get Help Now, states “From our vast experience, there are several critical problems negatively impacting operations and quality of patient care within the majority of dental and medical practices, including poor communications between leadership and staff members, staff and patients, and the inability to bridge the gap between technology and human interaction. We find that many staff members lack the proper training and expertise to address various aspects of daily operations and patient care. This results in frustrations that lead to subpar communications and lower quality of patient services.”

GHN’s 5-Star Practice Management and Continuity Programs provide crucial insights and training necessary to effectively improve relationships amongst staff members, deliver excellent patient-customer service, resolve patient complaints, and create a 5-star experience for every patient interaction.

Fonality UC joins Inteveo iMediSuite for medical, dental practices

admin — Tue, 16 Aug 2016 14:31:34 +0000

Inteveo’s iMediSuite Practice Management and Business Optimization Solution Gains Phone, UC Integration

The latest Fonality Heads Up Display^TM (HUD) platform integration offers medical and dental practices the opportunity to bundle their phone system and unified communications (UC) as part of Inteveo’s iMediSuite comprehensive practice management and business optimization solution.

iMediSuite is designed to streamline and modernize communications for the more than 1.1 million practicing physicians and dentists in North America.* As part of the bundled solution, iMediSuite also incorporates connectivity for a HIPAA-Certified Electronic Health Record (EHR) and centralized Patient Management platforms.

This integration addresses three top challenges facing the future of dental and medical practices everywhere: new patients, retention and treatment planning. Practitioners have been in desperate need of a solution that will allow them to consolidate their front desk operations and patient phone calls with their EHR platform in order to help staff reduce the average response time, improve time management, and enhance total quality of their dental and medical services. Now they have a solution that incorporates more than 100+ business phone features, unlimited calling, and the ability to securely display pertinent patient information during active calls. These great features and more on a single screen enable staff to communicate with patients and one another from inside and outside the office with ease.

“We have diligently searched for a suitable technology partner that can provide our clients with an effective, feature-rich business phone system as part of our iMediSuite family of products and services. We needed a system that can seamlessly integrate with our innovative Electronic Health Record (EHR) and Patient Management platforms, in a single, easy-to-use interface,” said Sean Darwish, CEO of Inteveo. “Nothing compares to HUD’s superior capabilities including the unique user interface, robust features and, of course, Fonality’s unwavering commitment to quality of service and support.”

“Fonality is proud to include numerous medical and dental practices as well as healthcare facilities among our customers,” said Jeff Valentine, Fonality chief marketing officer. “We’re also strong believers in expanding the definition of unified communications to meet the needs of specific market segments. It’s exciting to participate in Inteveo’s iMediSuite solution as the latest way to fulfill that commitment. We’re looking forward to helping thousands of practices improve patient communications and cut costs with our partners at Inteveo.”

Fonality’s award-winning UC platform brings together calling features, chat, presence, audio and video conferencing, voicemail transcription, and more. And combined with iMediSuite functionality, doctors and dentists now have access to the full range of Fonality business communication tools, including customizations like SMS text messaging. These tools will help them streamline operations and provide patients with a higher quality of service than ever before.

Inteveo’s bundled iMediSuite solution is the first to ever incorporate a wide range of services including digital marketing, practice management, unified communications, and patient services in a single, affordable offering.

For more information, call 800-501-2756 or email info@imedisuite.com and ask about iMediSuite with Fonality.

* Source: Henry J. Kaiser Foundation 2016